Call Us: 029 2169 0211
Call, Text or WhatsApp 07869 317065
We can provide initial advice and assistance on your first call.
How We Work
In Custody Now
Family or Friend of Prisoner
You can write to us or ask a member of your family or friend to do so on your behalf. You can also call us after getting our numbers authorised on the prison system.
For those establishments that have prison phone text facility you can text us on the mobile number provided. We will respond quickly to all communications.
Family or Friend of Prisoner
Family or Friend of Prisoner
You can write, call, text or email us with details of the query or instruction on behalf of a prisoner or for yourself.
We will need to get a signed authority from the prisoner, which we will do quickly in order to get consent from them that we can act for them and also to get confirmation that you can instruct us on their behalf. This is a legal requirement, but we will take all preparatory steps possible whilst we await for the return of these documents.
Information We Need
Information We Need
It will be necessary for us to have as much information as possible to understand the nature of the query to achieve the best possible outcome.
When contacting us, we ask that you include (where possible):
- Name, Prison Number, Prison Name.
- Offence(s), Sentence Type, Period,
- Prison Action, Nature of the Matter, Re-Cat, Sentence Calculation, Release, Transfer, Adjudication etc.
- Action or Support Needed